# Untangle > Untangle is a US-based consultancy helping established businesses simplify manual work, connect disconnected systems, and build practical automation and custom software. ## Primary page - [Untangle](https://untangleai.io/): Services, working process, founder background, and contact information. - [Blog](https://untangleai.io/blog/): Practical notes on AI automation, low-code workflows, custom software, and business systems. ## Services - [Services](https://untangleai.io/services/): AI, automation, low-code workflows, and custom internal software for businesses with operational complexity. - [AI Automation Consulting](https://untangleai.io/services/ai-automation-consulting/): Practical AI strategy, workflow automation, agents, and connected internal systems. - [Low-Code Automation Consulting](https://untangleai.io/services/low-code-automation/): Make.com and n8n workflow automation for maintainable integrations. - [Custom Software Development](https://untangleai.io/services/custom-software-development/): Internal tools, CRM-style systems, guided workflows, and structured operational data. ## Articles - [AI automation starts with the workflow, not the model](https://untangleai.io/blog/ai-automation-starts-with-the-workflow/): A practical guide to designing AI automation around real business operations. - [When is low-code automation enough?](https://untangleai.io/blog/when-low-code-automation-is-enough/): A decision guide for using Make.com, n8n, low-code workflows, or custom software. - [What should you fix before automating your CRM?](https://untangleai.io/blog/what-to-fix-before-automating-your-crm/): What to clean up in CRM stages, ownership, fields, and source-of-truth rules before adding automation. ## Approach and technology - Technology-agnostic business systems consulting: the operational problem determines the tool, not the other way around. - Claire's automation work began with platforms including Make and n8n and expanded into custom software and practical AI implementations using technologies from OpenAI and Anthropic, including Claude. ## Contact - [Start a conversation](https://untangleai.io/#contact)