AI automation starts with the workflow, not the model
A practical guide to designing AI automation around real business operations instead of starting with tools, agents, or model demos.
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Notes on better business systems.
Practical writing on AI automation, low-code workflows, custom software, and the work behind tools that actually hold up.
What should you fix before automating your CRM?
CRM automation works when the underlying records, stages, ownership, and follow-up rules are clear. Here is what to fix before adding more workflows.
Read the noteWhen is low-code automation enough?
A practical guide to deciding when Make.com, n8n, or another low-code automation platform can carry the workflow, and when the business needs custom software instead.
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